Entering a Basic Order_TRAINER 1

What can we use in searching merchandise by Product?

• UPC / SKU

• Product Description

• Web ID

• UPC and Web ID only

• All of the above

How do you change the color or size of an item in the shopping bag?

• Add a replacement item in the new size or color and simply remove the original.

• Change the size or color of the item in the Shopping bag.

• Redo the shopping bag.

The inventory of customer’s items in the shopping bag are only held for how long?

• Approximately 24 hours

• Approximately 45 hours

• Approximately 24 minutes

• Approximately 45 minutes

For shipping options, by selecting the Update All-Delivery arrow you can change the shipping speed on all items in the shopping bag with just one click.

• True

• False

Do we have a Delivery option that we can change to Pick up in store in the Shopping bag?

• True

• False

Why do we need to select the first offer on the promo code dropdown arrow?

• It displays first the promo code which they are eligible only to use.

• It will always provide the best value or savings for the customer

• It will provide the least savings for the customer.

• All of the above.

In completing the Shipping information, what can we use to look for the customer's information? (Select all that applies.)

• Email Address

• Phone number

• Name of the Caller

• Zipcode of the shipping address

We don't have the Gift Options on MSAe yet.

• True

• False

We can't use Proprietary Account Look-up when using MSAe.

• True

• False

We need to click Send to Legacy if we need to process basic order entry.

• True

• False