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Outsourcing Call Centres

Authored by Carrmanor Geography

Geography

7th Grade

Used 73+ times

Outsourcing Call Centres
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What is a TNC?

Three-National Countries

Three-National Companies

Trans-National Company

Trans-National Country

2.

OPEN ENDED QUESTION

30 sec • Ungraded

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Name a famous TNC. e.g. McDonalds

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

30 sec • Ungraded

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Name a company that has call centres in India

Evaluate responses using AI:

OFF

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is SEA-WE-ME-3?

Satellite internet

Underwater internet cables

The name of a famous boat

The name of a famous satellite

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When was SEA-WE-ME-3 completed?

1991

1999

2005

2012

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

How many people do UK call centres employ?

90,000

300,000

400,000

700,000

7.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Why is India a good place for TNCs to put their call centres? Tick the ones you think are correct.

It is close to the UK so easy to make calls

English is well spoken in India

Their workers/labour cost a lot

They have good ICT skills and well connected to the internet

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