4/30/20 Powerpoint Quiz Ch 13 Service Information

Vehicle service history records can be useful to help find clues to the current problem.

• True

• False

Owners manuals contain useful information for the driver such as service intervals, fluid capacities and tire pressures.

• True

• False

Service manuals contain specifications and service procedures necessary to repair vehicle systems.

• True

• False

Labor time guides list vehicle service procedures and the time it should take an average technician to complete the task.

• True

• False

Hotline services are phone based business that charge a fee to help a technician diagnose a problem vehicle.

• True

• False