First Year Summer Test 7-10

A consumer is.....

• anyone who buys goods and services for their own use

• Anyone who eats chocolate

• Anyone who likes the food they buy

• Anyone who drinks coffee everyday

What is the name given to a product or service that distinguishes it from its competitors and gives it an identity.

• Its taste

• Brand name

• Promotion

• Sales

A good consumer will look at which of the following 2 before buying a product or service?

• Price

• Quality of the brand

• How clean the shop floor is

• How many staff are working that day

Why do people buy Nike runners over another less well known brand of runners? (2 right answers)

• They are lazy

• Loyal to Nike

• False Economy

• Know they are buying good quality

A promise by a manufacturer to repair or replace damaged goods free of charge within a stated period of time is known as what?

• Nice guy

• Guarantee

• High quality service

• A promise

If I buy cheap runners on the 1st of January for €10 but they only last me one month, I will have spent €120 on runners for the year. I should have bought the more expensive pair for €80 in January as they would last me a year and a half. Thinking I was saving money but actually spending more is known as what?

• False economy

• False thinking

• False shopping

• False runners

The Sale of Goods and Supply of Services Act 1980 states that goods or services must be........ (3 correct answers)

• Merchantable (good) quality

• Fit for the purpose intended

• Be as described

• Very cheap

If I buy a red dress but when it arrives it is torn, I am entitled to a refund, repair or replacement. These 3 together are known as what?

• Redress

• Return

• Retailer

• Repair

The Consumer Protection Act 2007 tells me that....... (2 correct answers)

• Retailers must always tell the truth about products or services

• Retailers are allowed tell a lie to make a sale

• Advertisement can not be false e.g. Free delivery when there is not

• Retailers are allowed to force you to buy an item

If a retailer reduces the price of a product they can only mention the previous price if it was at the price for how many days? (E.g. Beans were 90c Now 50c)

• 27 days

• 28 days

• 10 days

• 30 days