Service Verbs

Service Verbs

10th Grade - Professional Development

15 Qs

quiz-placeholder

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Service Verbs

Service Verbs

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10th Grade - Professional Development

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Created by

Tika Tika

Used 17+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Waitress: These are your _______, Sir, a chicken steak with mushroom sauce and a glass of avocado juice.

requests

orders

recommendation

refund

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Media Image

Guest: I am ________ but this is not like what I have ordered.


Waiter: May I check your order, Ma'am?

sorry

happy

apologize

waiting

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

Guest: Excuse me, I got a wrong food. But no need to say sorry, you all must be tired. It's okay, I can eat this.


Waiter: Alright, Ma'am. ________ for your kindness.

Thanks

Thank you

I'm sorry

I give

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Guest: I'd like to _____ a window seat for four people tonight.

Recommend

Reserve

Refund

Recharge

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Waiter: These are your welcome drinks. We hope you _____.

take

sorry

enjoy

wait

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Waitress: I'm sorry, our restaurant is full today. Would you like to _____ it for tomorrow?

Write

Book

Help

Take

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Waitress: We apologize to make you ______. Please follow us to get to your table.

wait

sad

take

enjoy

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