What is the recommended time you should arrive for an interview?

• On time

• 5 minutes after the interview time so you don't look too keen

• 1 hour beforehand so they know you really want the job

• Half an hour beforehand

• 15 minutes before the agreed time

Which of these things can you do to prepare for your interview? (Choose all that apply)

• Look up the company website to find out more about them

• Ring them and ask HR as many questions as you can about the interview

• Stay up really late so you make sure you will fall asleep when you go to bed

• Drink plenty of water in the 24 hours before your meeting, so you can be focused

• Read through the interview details to check who you are meeting and what you need to do?

How can you make sure you are not late for your interview? (Choose all that apply)

• Do a trial run to the interview site

• Allow extra time for any delays on the way

• Get your interview outfit ready the day before

• Make sure you have your travel organised in advance

• Check traffic websites and weather updates for anything disruptive and adjust your journey time accordingly

What is the best type of clothing for an interview (choose all which apply)?

• Shorts and T-shirt in summer

• Smart, clean clothes without damage or slogans

• A mask, cape and underpants over a pair of leggings

• Clothes that show off your beauty and fitness levels

• Clothes that fit properly

What one thing leaves the biggest impression on an interviewer?

Which of the following are good practice in interviews?

• Leaning back in your chair

• Scratching your head

• Smiling

• Speaking English like the Queen

• Speaking clearly

What is not recommended in an interview?

• Chewing gum

• Checking your phone

• Expanding on your answers

• Being enthusiastic

• Taking your shoes off

What do the letters stand for in the "STAR" answering technique?

• Setting, Technique, Action, Reward

• Scene, Task, Additions, Results

• Situation, Treatment, Award, Report

• Situation, Task, Action, Result

Give an example of a STAR answer to this question: "Tell us about a time you had to use good customer service skills"?

What was the most informative part of this training for you?

• Interview preparation

• Personal preparation

• During the interview

• STAR technique

• Practice