WFSC WAR for Router

WFSC stands for WORKFORCE FIELD SERVICE ______

• CUSTOMER

• CLOUD

• CORPORATED

• COLLABORATION

The type of Activity that is assigned to a specific Date in a specific Time slot.

• ORDERED

• NON SCHED

• NOT ORDERED

• SCHEDULED

Routers can dispatch multiple activities to the same technician

• TRUE

• FALSE

To trigger NEED OUTSIDE SUPPORT (NOS), press NOT DONE button

• TRUE

• FALSE

The type of Activity that will be automatically assigned to Organic Bucket.

• OUTSIDE ACTIVITY

• INSIDE ACTIVITY

• INTERNAL ACTIVITY

• ALL OF THE ABOVE

Technician is allowed to adjust travel time

• YES

• NO

Router cannot filter Rework activities.

• TRUE

• FALSE

To proceed with the completion of an activity, the technician must click the ________ button.

• SUSPEND

• END

• NOT DONE

• ACTIVATE ROUTE

It is the Router’s role to dispatch activities to the Technicians

• TRUE

• FALSE

All activities submitted as Not Done within are subject for reschedule

• TRUE

• FALSE