Topic 5 - DPB3013

There are several principles that determine the effectiveness of a control process. Which of the statements below is the principle of control?

• Set the standard
• Take corrective action
• Focus on important factors
• Compare the actual performance with the standards

If a manager is evaluating the quality of the company’s product by examining complaint forms submitted by customers, then he/she is using which of the following types of control?

• Concurrent control
• Feedback control
• Feed forward control
• Yes-no control

The schedule of the whole project is created by setting the starting time and the completion time for each activity in the project. This technique is referred to

• Milestones Budget
• Gantt Chart
• Statistical Data
• Balance sheet

1.Managers who conduct_______________control are usually involves in making policies, procedures and rules to eliminate any undesired behaviours.

• Feedforward
• Concurrent
• Feedback
• Yes/No

Managers select a date to accomplish a certain activity, decision or events and show the date on the chart’s line. This control technique known as____________.

• PERT
• Statistical data
• Gantt Chart
• Milestone

There are four steps in the control process. Identify the correct sequence in the controlling process.

• Measure the actual performance
• Compare the actual performance with the standards
• Set the standards
• Take corrective actions

Identify which of the following are NOT the types of control

• Feedforward control
• Concurrent control
• Contingency control
• Feedback control

The final step in controlling process is_______________

• Set the standard
• Take corrective action
• Comparing actual performance with the standards
• Control performance

Which of the following is NOT TRUE regarding controlling

• Guarantees the excellence of employee performance
• Overcomes complications due to decentralization in an organization
• Involves taking corrective action before the problem becomes worse
• Focuses on changes in the organization’s internal and external

Which of the following is NOT the principle of effective control?

• Flexible
• Accurate information and punctuality of time
• Acceptance by employees
• Decision making