COMMUNICATION AT THE WORKPLACE

What is communication?

• process of understanding and sharing ideas, opinions or information

• process of knowing and sharing ideas, opinions or information

• process of applying and sharing ideas, opinions or information

• process of remembering and sharing ideas, opinions or information

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

Which of the following is include in formal oral communication?

• face-to-face conversation

• telephone conversation

• classroom lectures

• discussion that take place at business meeting

Which of the following is include in informal oral communication?

• job interviews

• telephone conversation

• speech

• presentation at business meeting

Choose the correct example of informal phrase.

• please do not hesitate to contact me immediately

• hi there all

• good morning, madam

• I am pleased to inform you of our upcoming event

Choose the correct register use of friend to friend.

• hi honey, how was your day?

• good morning, sir, may I ask you a question?

• sure Peter, what's up?

• certainly, it's eleven thirty

What is the importance of communication skill?

• to understand basic communication pattern at workplace

• to ignore what is said by others

• to pay less attention to the person's respond

• to ignore nonverbal clues

The following are the types of communication at the workplace, except

• employer - employee

• colleagues

• stakeholders

• customer - friend

Which of the following is not the way to communicate better with your colleagues at work?

• listen actively

• speak with distraction

• construct criticism

• build and earn trust

Which one is not the correct way of spoken and written communication?

• short

• irrelevant

• simple

• direct

Which one is the method for formal communicating with stakeholders?

• party

• sport events

• meetings

• lunch meeting