Unit 19 Computer Maintenance Supporting Printers

Toner is placed onto the drum where the charge has been reduced during which step of laser printing?

• developing

• charging

• exposing

• transferring

What is likely the problem when a portion of a complicated page with lots of graphics does not print?

• printer does not have enough memory

• cartridges are not properly installed

• corrupted printer drivers

• USB cable has a short in it

What causes a ghosted image on a printout?

• the drum is not fully cleaned

• foreign material inside the printer

• transfer roller is dirty

• dirty developer unit

Windows 8 does not support which wireless printer connection option?

• Wi-Fi infrastructure mode

• Bluetooth mode

• ad hoc Wi-Fi mode

• NFC mode

Which feature should be enabled on a computer that is sharing a printer to allow remote users to use the printer if the computer is asleep?

• Wake-on-LAN

• Print Server

• Power-over-Ethernet

• Extended Capabilities Port

Which printer cleaning tool is made of nylon fibers that are charged with static electricity and easily attract toner?

• toner vacuum

• ESD strap

• calibrator

• extension magnet brush

Which type of printer has a print head that moves across the width of the paper, using pins to print a matrix of dots on the page?

• laser

• inkjet

• thermal

• impact

In which of the seven steps of laser printing does a laser beam discharge high charge down to a lower charge, but only in places where toner should go?

• transferring

• developing

• fusing

• exposing

What technology is found on most processors today that must be enabled in UEFI/BIOS?

• HAV

• Hyper-Threading

• multitasking

• thin client

Why should you make sure the paper being used in a printer is dry and not damp?

• damp paper can cause paper jams

• damp paper can cause an electrical short

• damp paper can clog inkjet print heads

• damp paper will use too much toner