A+ 220-1001 ExamCram 1-50

A user’s mobile device is overheating. Which of the following could be the problem? (Select the two best answers.)

• A damaged battery.

• Excessive gaming.

• The charging cable is defective

• The device is not in a case

• The brightness setting is too low.

You are troubleshooting a user's smartphone. The user informs you that he can't see anything on the screen. Of the following, what should you do first?

• Check the volume mixer sliders.

• Verify the brightness setting

• Calibrate the screen.

• Restart the phone

• Disassemble the device for proper reassembly.

Which of the following components can be considered the brains of a computer?

• RAM

• Hard drive

• CPU

• Motherboard

You are attempting to load an operating system from a USB flash drive at computer startup. Which of the following settings should you modify in the BIOS?

• Enable a BIOS password

• Boot sequence

• Enable TPM

• Disable TPM

Which of the following is the most common type of networking connector?

• RJ11

• F-connector

• BNC

• RJ45

Which of the following is the module format used by a laptop's DDR4 SODIMMs?

• 200-pin

• 204-pin

• 240-pin

• 260-pin

Which of the following should be reset during normal printer maintenance?

• Page count

• Job queue

• Print job cache

• Tray settings

You are a technician for an accounting company. You have submitted a request for a new wireless access point. You receive and set up the new device and power it on, but the company router doesn't appear to recognize it. Which of the following statements best describes how to fix the problem? (Select the best answer.)

• You should perform an apt-get update.

• You should run Windows Update

• You should perform an RPM update

• You should install the firmware update.

A laptop's battery fails to charge. Which of the following should be checked first?

• DC-in jack

• AC-in jack

• CMOS battery

• AC circuit breaker

One of your co-workers has opened a trouble ticket concerning paper jams on a laser printer. The paper jams have become more frequent of late. You decide to attempt to re-create the problem and then check the printer log for more information. Which of the following are the most likely solutions to the problem? (Select the two best answers.

• Clean and inspect the entire paper path.

• Clean the fuser roller and verify fuser operation.

• Clean and replace the paper out sensor

• Use a printer maintenance kit to replace parts.

• Replace the paper exit assembly switch.