Unit 404

Why should you promote additional services?

• So the salon does not have to advertise.

• To keep your salon manager happy.

• To help the client get the best out of your salon.

• To keep other members of the team busy.

A client mentions they have a problem with hair volume but they have money constraints, what would be a suitable promotion of an additional service?

• To help the client get the best out of your salon.

• To keep other members of the team busy.

• To keep your salon manager happy.

• So the salon does not have to advertise.

Which of the following should you consider when promoting additional services or products? (multiple answers)

• Client’s time constraints.

• Client’s job.

• Client’s money constraints

Which of the following could be an opportunity to promote an additional service?

• The client asking for a drink.

• The client looking at display products.

• The client asking for internet access.

• The client texting during a service.

When should you promote additional services or products to clients? (multiple answers)

• As they pay.

• As you are cutting hair.

• As they are having their hair washed.

Using Christmas as an example, how can the time of year provide you with opportunities to promote additional products or services?

• People have normally spent all their money at Christmas so this is a bad time to promote additional products and services.

• A recommendation on intervals between cuts.

• People get money for Christmas so may have money to spend.

• Clients may be interested in gift vouchers or the home-care gift range.