Empowerment 101 102 103 QUIZ

Empowerment is key performance enabler for OER2. It will improve organisational productivity to X %. What is X?

• 5% -10%

• 5 %

• 20% - 30%

• 15% - 25%

Please fill in the blank for the Empowered Employee definition.

" An Employee, within a given set of boundaries, is ......................................................., to manage his/her own activities to produce an agreed upon set of target outcomes.

• authorized, accountable, capable and willing

• empowered, accountable, competent and willing

How many levels of Empowerment are there in PETRONAS Empowerment mirror?

• 3

• 4

• 5

• 2

How many dimensions are there in PETRONAS Empowerment mirror?

• 9

• 11

• 10

• 12

A coach helps HRM as a focal person in Department ?

• True

• False

The coach provide feedback;

• Forward (to superiors), Backwards (to friends and families)

• Upwards (to leaders), Downwards (to peers and employees)

• Upwards (to leaders), Downwards (to subordinates)

• Upwards (to leaders), Parallel (to peers and employees)

• Upwards (to leaders), Parallels (to subordinates)

Please choose the TRUE principles roles of a coach; (more than 1 answer)

• he role is based on power, not on influence

• Coach role is based on influence and not power

• The coach role is essential to build an empowered organization

• The coach role is essential to drive individual and team behavior and consequently organizational performance

• The role is focused on building competencies

Fill in the blank for Coach job purpose and responsibilities ;

“lead and drive the implementation and sustainability of empowerment, management system and work processes, via the empowered organization from position of (a)   ; acts as resources to teams, helps team members to build relationship, mindset & behavior, adopt methodologies and gain the knowledge and skills in meeting customer needs to achieve Departmental Goals ( e.g OEE, reliability, productivity and HSE)”

What does DOE stands for in empowerment assessment framework?

• Department of Environment

• Delay of Event

• Department of Empowerment

• Diagnosing Organizational Effectiveness

Shared Leadership : Team is exploring empowerment. First application of work processes. Leader is guiding team efforts.

• True

• False