Email Etiquette

What is the ideal business email response time?

• Within the week

• Within 48 hours

• Within 24 hours

• When you feel like responding

Modern day emailing is just like texting. Using acronyms, omitting punctuation, and relaxing grammar rules are increasingly acceptable ways to save time and keep it concise.

• True

• False

• Somewhat True

If an email has been sent to you and 10 other people together, replying to the entire group is not necessary.

• True

• False

How will you make sure you are sending clear cut, polite, and professional emails?

• Using spelling and grammar check

• Proofreading twice

• Using a proper subject line

• All of the above

An email signature is a reflection of your personality. Adding a life quote, all your social media links and emoticons to pep it up is perfectly fine.

• True

• False

You just received a life-changing chain email titled “10 ways to transform your life.” Of course, you can forward it to everyone in office.

• Absolutely!

• Don't even think about it.

• Send it to my friends who wants to transform their lives

Which sentence do you think is most appropriate in professional communication?

• Thanks Ya'll!

• Thank you so much.

• Thanks a bunch!

• Thank you so sooo soooo much!

Sending an OOO email is enough when you're about to take a leave?

• Yes

• No

• Somewhat true

A subject line should be...

• Be blank

• briefly identify what is in the content of the email

• be descriptive and clear

• limited to 4 words

A closing is a polite ending to a message. Which is a good example of a closing?

• Best Regards

• Thank you

• Truly yours

• Sincerely

• Goodbye