DIGITS

Your customer wants to same the same line on his smartphone as his wearable with an "embedded sim", what is the second step that you should do ?

• Add the data with paired DIGITS line to the customers' account through samson

• While adding the line in SAMSON, be sure to pair the DATA WITH PAIRED DIGITS LINE with the desired PRIMARY LINE

• Once line is added and active, it is ready to go

• While adding the line in DASH, select the PRIMARY LINE the customer would like the HIGH SPEED DATA with PAIRED DIGITS LINE paired to.

• ONLY JESUS KNOWS

WHAT IS DIGITS ?

• Every number at T-Mobile is now a DIGITS number and this lets you use those numbers on virtually any Internet connected devices.

• Troubleshoot in Grand Central or file tickets as needed.

• For wearables, customers don’t need a new number since the main number can be used with it.

• Data with Paired DIGITS is an MI plan that provides network access and uses the main phone’s number with it, rather than having a new number.

• Business accounts must have less than 12 lines for the DIGITS web client to work correctly

Who's eligible for DIGITS Talk & Text plans

• Open to all US and Puerto Rico postpaid customers with unlimited talk and text plans, including T-Mobile for Business, and Simple Choice.

• Customers without T-Mobile accounts

• Customers with data lines only

• Government and large enterprise accounts

Start using DIGITS

Enable Multiple Device Services in My T-Mobile or the T-Mobile app, see Use _______________.

• My T-Mobile

• T-Mobile app

• MyDIGITS portal

• EIS

Is Domestic roaming provided with DIGITS Talk & Text line

• TRUE

• FALSE

• ASK KIM

• ONLY JESUS KNOWS

What DIGITS feature for domestic roaming?

• High Speed Data with Paired DIGITS

• NT DIGITS TALK AND TEXT

• DIGITS APPLE WATCH

• DIGITS WEB CLIENT

I want another phone number, but I don't need another device. I want to use both of my lines on the same phone.

• DIGITS TALK AND TEXT

• GO AHEAD

• DIGITS WEB CLIENT

• HIGH SPEED DATA WITH PAIRED DIGITS

Customer wants to use the same number on multiple smart phone. What is the best DIGITS plan would you offer ?

• Offer DIGITS TALK AND TEXT LINE

• OFFER DATA PAIRED WITH DIGITS

• NT DIGITS TALK AND TEXT LINES

• OFFER HIGH SPEED DATA WITH PAIRED DIGITS

• OFFER ADD A LINE

I want another phone number, but I don't need another device. I want to use both of my lines on the same phone.

• TRUE

• FALSE

• ASK KIM

• ONLY JESUS KNOWS

DIGITS breaks all the new rules of one number tied to one device

bringing antiquated phone numbers into digital device

• I DON'T KNOW YET

• FALSE

• TRUE

• N/A