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Other
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1st - 12th Grade
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Practice Problem
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Medium
Faisal hendrawan
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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa peran Frontline People Bagi perusahaan?
Melayani konsumen
Membantu Konsumen
Sumber informasi bagi konsumen
Duta / Wakil Perusahaan
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa kepanjangan dari FLP?
Front line people
Frone line people
Frone lin people
Front line Popaye
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Siapa yang menjamin titik kepuasan konsumen?
Tukang warung
Front Line People
Penjaga toko
Kasir swalayan
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Siapa yang termasuk FLP dealer,kecuali?
Service advicer
sales counter
Admin STNK/BPKB
Delivery man
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dimana titik kesan konsumen terhadap FLP?
Saat FLP melakukan Kesalahan
Saat konsumen di jalan pulang
Saat di telpon FLP
Saat dimana FLP melakukan iteraksi dengan konsumen
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sebutkan standard penampilan FLP?
Kebersihan dan wewangian
Atribut
Rias wajah
Semua jawaban benar
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sebutkan 5-S dari selogan Honda,kecuali?
Senyum
Sapa
Salam
siapa
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