Day 3

A type of billing that is consolidated by 1 or more member ID or products.

• Individual Billing

• Duplicate Billing

• Summary Billing

• Request Billing

What can we see on Trancentra? Choose one or more.

• Bills sent to the member.

• AWD set up

• UPC

• Check payments sent by the member.

As level 2 billing representatives. We can _______ a refund.

Where do we send a request for a check reissue? Choose one or more.

• James Kornacki

• Frances lineberry

• Chris Caldwell

• Starr Marianne

What command do we use to view a summary bill?

• BA DA AA

• BA AA DM

• BA DA AA

• AB AA AA

Do we reissue electonic refunds?

• Yes

• No

How many days does it take for a check to be considered stale check?

• 30 Days

• 15 Days

• 60 Days

Can we issue manual checks to the member?

• Yes

• No

Can we add a summary bill if policy is currently on AWD?

• Yes

• No

What can we request to enrollment and billing pod? Choose one or more.

• Off exchange applications not in "A" status.

• Misapplied funds

• Request for check reissue

• Removing grace hold