Memorandum

A memo is normally used for communicating policies, procedures, or related official business ____________________.

• within an organization

• outside an organization

• between companies

• between organizations

The purposes of memos include the following EXCEPT for ONE.

• information

• persuasion

• call to action

• goodwill

It refers to the unofficial, informal communication network within an organization.

Check all the common workplace purposes of a memorandum.

• Solicitation for opinions

• Changes in such aspects as policies, procedures, and prices

• Confirmations of verbal discussions, decisions, and meeting times

• Relationship building with other businesses

A type of memo that is an in-house communication addressed to one or more individuals that convey one or more directives.

What can be found in a heading segment?

• TO and FROM

• TYPIST

• SUBJECT

• DATE

• ADDRESS

It announces the main topic, the purpose of the memo, the context and problem, and the specific assignment or task.

• closing segment

• opening segment

• introduction

• discussion

It elaborates or lists major points associated with the topic; include all the details that support your ideas.

• closing segment

• opening segment

• introduction

• discussion

It provides documentation or additional information your readers will need and list them at the end.

• closing segment

• summary

• introduction

• attachment