OFFICE ADMINISTRATION

Ensuring that stock is properly displayed on store shelves is an example of

• market research

• merchandising

• advertising

• sales promotion

The following are examples of sales promotion techniques, except:

• trade shows

• advertisements

• free gifts

• contests

An official announcement sent to the media for publication is referred to as:

• sales promotion

• television commercials

• press release

• advertising

Which machine is best suited to duplicating 5000 copies of a document?

• Facsimile machine

• Photocopier

• Scanner

• Offset litho printer

The type of discount given by a firm to encourage prompt payment is called:

• special discount

• trade discount

• cash discount

• bulk discount

Which document is a statement of the price of a good or service?

• Invoice

• Quotation

• Discount

• Enquiry

Which document is prepared when payment is required in advance?

• Invoice

• Quotation

• Enquiry note

• Pro-forma invoice

Face -to-face promotional presentation to potential buyers is known as;

• sales promotion

• advertising

• public relations

• personal selling

Sponsorship is a form of:

• Social responsibility

• Corporate communication

• Coordination of activities

• Business improvement

Quantity discounts are usually offered in sales promotion for;

• Cash payments

• Very large orders

• Overseas order

• Local trade