English for Business

Which sentence is different from others?

• I’m calling about the interview next week.

• I’m phoning about the meeting schedule.

• I’m returning Jane’s call.

• May I speak to Jane, please?

Please hold the line. I’m ………. you through to Jane.

• put

• putting

• push

• pushing

Hold ………. a minute, please.

• in

• on

• under

• off

A: Good morning. This is Jane speaking.

B: Hi Jane, ……….

• I’d like to speak to Dr. Damrong, please.

• Do you have her extension number?

• I’m connecting you to her.

• May I have some coffee, please?

Oh two, three eight five one thousand

• 02-3851000

• 02-3581000

• 02-3851100

• 02-3581100

Which sentence is different from others?

• Would you like to leave a message?

• Can I take a message?

• Can I leave a message?

• Can I take your message?

Kevin: Good morning, Billabong Limited.

Karen: Hi, this is Karen speaking. I’d like to speak to John.

Kevin: I’m afraid he’s not available now. He has some guests to talk with. Would you like to leave a message?

Karen: Yes. Please tell him to call me back at 097-8764986. This is urgent.

Kevin: Alright. I’ll tell him ASAP.

Karen: Thanks a lot. Bye.

(Question) Why cannot John speak to Karen when he’s calling?

• He is in a meeting.

• He has someone to talk to.

• He is sleeping.

• He is not at the office.

What does ASAP stand for?

• As Soon As Possible

• As Sure As Possible

• As Soon As Possibly

• As Sure As Possibly

Which sentence is not the way to making an appointment?

• The staff meeting is scheduled for April 25.

• Can you meet me tomorrow at 10.30?

• We can meet our chairman by appointment only.

• Would Monday Dec 15 suit you?

I want to ………. an appointment because our client isn’t interested in this project anymore.

• postpone

• cancel

• make

• arrange