Chapter 24: Workplace Violence

Workplace violence is broadly defined as the use of violence against workers.

• True

• False

Workplace violence can occur in almost every workplace: small businesses, large companies, government facilities.

• True

• False

An employee who exhibits rude manners toward his or her fellow workers is a definite workplace violence threat.

• True

• False

In a 2006 survey conducted by the Bureau of Labor Statistics, U.S. Department of Labor, for the National Institute for Occupational Safety and Health, Centers for Disease Control, what percentage of workplace violence events were perpetrated by coworkers?

• 22.7%

• 34.1%

• 24.1%

• 12.5%

There are many effects of workplace violence on an organization. Find the most correct group of effects below.

• Interruption to sales, Increased wages, Loss of management, Repair/replacement of equipment/facilities

• Interruption to business, Increased legal/wages, Loss of machines, Repair/ replacement of equipment/facilities

• Interruption to business, Increased legal/ medical fees, Loss of productivity, Repair/ replacement of equipment/facilities

• Complete organizational failure

Although the 2006 survey discussed in this section indicated that 51.4% of respondents reported that workplace violence events had no effect on their workplace, 29.7% reported that this effect was observed:

• Absenteeism

• Turnover

• Fear levels

• Productivity

• Morale

Examples of workplace violence situations are

• One worker’s aggression toward his or her fellow employees in the workplace

• An armed robbery of a taxicab driver

• Criminal activity involving personal injury to a worker

• All of the above

According to this chapter, the generally recognized primary objective of a security program is the protection of:

• Property and the organization’s employees

• People, property, and information

• Fire, property, and information

• People, property, and money

According to this chapter, a very small percentage of employees who have violent propensities will actually perform a violent crime.

• True

• False