HRM Chapter 1

What is HRM?

• Setting policies and administering disciplinary action systems

• Establishing career movement

• Developing, attracting, retaining high performing workforce

• Terminating employees

Below are the other titles for HRM specialist EXCEPT ________.

• Recruiter

• Welfare officer

• Human capital

• Human resource

Below are the changes affecting HRM EXCEPT ___________.

• Globalization

• Diversity

• Employee education

• Size of organization

What does it mean by workforce diversity?

• People are becoming more aware of their employment rights and therefore more liable to make complaint to relevant authorities

• With the development of new and innovative products and machines with the increasing influence of information and communication

• People from different racial groups, who practices different religious and speak different languages

• Level of education is rising and unemployment rate is low

Below are the factors to determine whether HR dept is needed or not EXCEPT _______.

• Ownership of the company

• Unionization

• Budget

• Size of company

Below are the criteria for an organization to have a dedicated HR department EXCEPT ____________.

• Increased competition

• Unionization

• Ownership of company

• Philosophy of top management

Terminating employees, establishing career movement, records keeping are fall into which function of HR?

• Training

• Employment

• Health and safety

• Benefit and reward

Collective bargaining negotiations, grievance handling, relations with trade union are fall into which function of HR?

• Employee service/welfare

• Safety and health

• Benefit and reward

• Industrial relations

Below are the area covered in Employment Act 19955 EXCEPT _________.

• public holidays

• working hour

• employment of women

• EPF and SOCSO

Employment of children is applicable to the age of 16-18 years old. Below are the restricted covered in employment of children EXCEPT ______.

• cannot work in night shift

• working more than 8 hours per day

• cannot work in the use of machinery

• working less than 8 hours per day