Your organization has 20 employees who need an accounting software update installed. Due to a miscommunication, the purchaser only paid to update 10 licenses. The software company issued a paper license and a single key for updating 10 users. Since this is an enterprise paper license, there is no mechanism that enforces a limit to the number of times the key can be used, so you decide to go ahead and update all 20 users.

What are the possible consequences of this decision? (Select TWO.)

• You expose your company to litigation by violating the software license agreement..

• You risk losing your job

• The software will eventually stop working properly for the 10 extra updates you installed.

• The software company will never detect the violation, so negative consequences are unlikely.

• Because you should be allowed one to three activations per user, this decision does not put you at risk for negative consequences.

You have a workstation running Windows 10, 64-bit edition. A local printer connected to a USB port is shared so that other users can print to that printer. Users running 32-bit versions of Windows report that they can't install the driver for the shared printer. Users running a 64-bit version of Windows do not have any problems. Which of the following actions will MOST likely fix this problem? (Select TWO).

• On your computer, add the x86 drivers.

• Configure the printer to run in 32-bit emulation mode.

• Configure one computer running a 32-bit operating system with the correct driver. Share the network printer and have all 32-bit computers connect to that computer.

• Manually install the correct driver on each computer that is having a problem.

• Move the printer to a computer running a 32-bit operating system and share the printer.

Your laser printer prints a vertical black line on every page. You change the toner cartridge, but the problem does not go away. What is the MOST likely problem?

• The paper is poor quality.

• The photosensitive drum is wearing out

• The fuser assembly is damaged.

• A corona wire is dirty.

Which of the following statements about an SSL VPN are true? (Select TWO).

• Uses UDP port 500.

• Encrypts the entire communication session.

• Uses port 443.

• Uses pre-shared keys for authentication.

• Encapsulates packets by adding a GRE header.

You want to be able to monitor and filter VM-to-VM traffic within a virtual network. What should you do?

• Define VLAN memberships on each VM.

• Implement a virtual firewall within the hypervisor.

• Create a virtual router with VRF technology.

• Route VM-to-VM traffic through a physical firewall and back to the virtual network

The D:\ drive in your computer has been formatted with NTFS. The Sales group on your computer has been given Allow Full Control to the D:\Sales folder. The Rachel user account is a member of the Sales group.

Which of the following will BEST prevent Rachel from accessing the D:\Sales\2010sales.doc file (1 without affecting her ability to access any other files in that folder and (2 without affecting the abilities of any other users?

• Edit the properties for the file; assign Rachel the Deny Full Control permission.

• Remove Rachel from the Sales group.

• Edit the properties for the folder; assign the Sales group the Deny Full Control permission.

• Edit the properties for the file; assign the Sales group the Deny Full Control permission.

A PC technician knows he will be late to an appointment with a customer. Which of the following actions should the technician take? (Select TWO).

• Blame your tardiness on heavy traffic

• Tell a joke to ease the situation.

• Give a realistic timeframe for your arrival

• Contact the customer and apologize.

A user stores sensitive data on a USB flash drive. Which of the following can be used to encrypt the data on this drive?

• Single sign-on

• Bitlocker To Go

• Administrative share

• Run as administrator

Your supervisor recently purchased 100 desktop computer systems and 100 new Windows 10 licenses for your organization's accounting department. She received a single Windows 10 installation disc with the licenses. Which of the following would be the BEST installation methods to use? (Select TWO).

• Burn 50 copies of the installation disc and install 50 systems at a time.

• Copy the installation media to 10 flash drives and install 10 systems at a time.

• Use a network installation.

• Install one system and image it to the other systems.

• Use the installation disk to install Window on each system individually.

You are an IT technician for your company. Vivian has been receiving error messages indicating that some of her Windows system files are corrupt or missing. To fix this issue, you ran the Windows System File Checker tool (SFC.exe). Shortly after the files were repaired, Vivian calls again because she is still having the same issue. You now suspect that the corruption or renaming of the system files is being caused by malware. Which of the following is the next BEST step that should be taken?

• Quarantine Vivian's computer.

• Disable System Restore.

• Perform a scan using anti-malware software.

• Back up Vivian's critical files and perform a clean install of Windows.