AR Cloud 2019

A customer calls the Accounts Receivables department and asks for the balance of all invoices that are due in the next 30 days. The customer also has a question about a specific invoice line. As a Billing Specialist, which action should you take?

• Navigate to the “Credit Reviews” Work Area and do research for the customer in question.

• Search for open invoices and debit memos in the “Manage Customers” page.

• Search for open invoices and debit memos in the “Manage Transactions” page.

• Search for the information in the “Review Customer Account Details” page.

When discussing the Receivables to Ledger Reconciliation Report with your customer, you are asked a number of questions about how to run the report. Which statement is true?

• You can include or exclude intercompany transactions, or you can reconcile by intercompany activity only.

• You can select only a Closed accounting period.

• You cannot exclude on-account activities, unapplied receipts, and unidentified receipts.

• You can exclude unidentified receipts, but you cannot exclude on-account activities and unapplied receipts.

When running the Collections Delinquency Management process, the business unit for which you want to run process does not appear in the drop-down menu. What action do you need to take?

• Click the Settings button to apply appropriate settings so that the business unit appears in the drop-down menu.

• Business unit is not a required option on the Parameters tab to run the delinquency process.

• Only business units that the user has access to will appear in the list of values. Authorize data access to the user for the missing business unit.

• Select the check box to enter the default business unit if it does not appear in the drop-down menu.

When a customer opts to make a payment by a credit card, this receipt is identified as a(n) _____.

• Miscellaneous receipt

• AutoLockbox receipt

• Quick cash receipt

• Automatic receipt

• Manual receipt

You have created payment terms in a system and associated them in the USA reference data set. All the payment terms in the system are shown as follows. Business Unit X has a set assignment of Enterprise Set for payment terms.

Payment Term = Net 30; Reference Data Set = Enterprise Set

Payment Term = Net 45; Reference Data Set = Enterprise Set

Payment Term = 1%/10 Net 30; Reference Data Set = USA Set

Payment Term = Net 45; Reference Data Set = USA Set

If an invoice is created in Business Unit X, which payment term set is available for use in a transaction?

• Net 45 (Enterprise Set), Net 45 (USA Set)

• Net 30 (Enterprise Set), Net 45 (USA Set)

• 1%/10 Net 30 (USA Set), Net 45 (USA Set)

• Net 30 (Enterprise Set), Net 45 (Enterprise Set)

Which three receipts can be automatically applied by the “Apply Receipts Using AutoMatch” process?

• Receipts that are manually created.

• Miscellaneous receipts.

• Receipts created from a lockbox and uploaded.

• Receipts created in a spreadsheet and uploaded.

• Receipts with unapplied amounts.

Once the Create Balance Forward Billing program determines the customer or customers, which transactions does it select for inclusion in the bill?

• Transactions that were included in a previous balance Forward Bill

• Transactions that have the Print Option set to Do Not Print

• Transactions that have the selected payment terms

• Transactions that have a transaction source of type imported.

Which is NOT a valid Infotile in the Accounts Receivables Work Area?

• Unidentified Receipts

• Lockbox Exceptions

• Receipt Batches

• Unapplied Receipts

• Unapplied Credits

A Billing Specialist creates an adjustment for an incorrect invoice that exceeds her/his approval limit.

What is the status of the adjustment?

• More Research

• Rejected

• Pending Approval

• Approval Required

Your client processes many customer refunds on a regular basis and would like to have information about recent refunds (including their status) for analytical purposes.What should you do to meet this requirement in an efficient manner?

• Create an Oracle Transactional Business Intelligence (OTBI) analysis.

• Search in the Receivables “Manage Credit Memo Applications” page, then export results to Excel.

• Run the predefined Transaction Details Report.

• Search in the Payables “Manage Payments” page, then export results to Excel.