COMMUNICATION SKILL

The four elements of communication are:

• Message, sender, receiver and feedback

• Sender, message and receiver

• Message, feedback, verbal and nonverbal

• Books, television, computers and radio

What is communication?

• the transfer and understanding of meaning

• communication between two or more people

• all the patterns, network and system of communications within an organization

• talking to people

which is exclude the function of communication

• control

• emotional expression

• story telling

• motivation

• information

What is the message converted to symbolic form?

• noise

• encoding

• decoding

• channel

what is the receiver's retranslation of the message

• noise

• decoding

• encoding

• channel

Decoding is

• Process of attaching meaning to words, symbols, and behaviors

• Critically thinking

• Communicating effectively

• A type of communication delivery

______________ are the means used to send messages during communication

• Messages
• Channels
• Communication
• Nonverbals

What body language shows you are listening

• Turning away from the speaker

• Nodding and making eye contact

• Looking out of the window

• Chatting to people

Which of the following is a barrier to communication?

• Message is not clear

• Not listening

• Lack of language skills

• All of the above

body language is important because

• People can see how you feel

• it is possible to find the hidden meaning in signs

• People rely upon actions not words

• We all need to be observant