Principles of Management - Module 1

The 10 managerial roles were first categorized by

• Henry Mintzberg

• FW Taylor

• Henri Fayol

• Elton Mayo

Being an Entrepreneur is an example of?

• Informational Role

• Decisional Role

• Interpersonal role

• None of them

When an employee is not satisfied on the job, applying principles from this management thought would give insight into motivation, employee engagement, etc.

• Hand Motion Study

• Organizational Behavior

• Operations management

Key contributors for Scientific Management Thought

• Frank & Lillian Gilbreth

• FW Taylor

• Both of the Gilbreths & FW Taylor

• None of them

A bank employee handling loan interest processing has suddenly taken sick and left for the day within an hour of the work day. No substitutes could be found at short notice. His supervisor should possess ________ skills to fill in this employee's role.

• Conceptual

• Technical

• Human

If a manager is NOT fair to his subordinates, which Management principle is violated here?

• Equity

• Scalar Chain

• Unity of Command

• Unity of Direction

The Gilbreths were best known for

• Hand motion study

• Body motion study

• Therbligs

• All of them

FW Taylor is the father of ___________?

• Scientific Management

• Bureacratic Management

• Operations Research Management

• General Management

Unity of Direction is

• Having one supervisor to report to

• Having a single plan of action

• Manager's authority to give orders

• The line of authority from top management to lower levels

There is chaos and discord amongst the workers in a supermarket. Applying this principle could improve the situation.

• Esprit de corps

• Forming unions

• Unity of command

• Unity of direction