Commerce Mixed

Full Form of COPRA

• Consumer prevention act

• Consumer operation protection act

• Consumer protection Act

Year in which COPRA was formed

• 1888

• 1999

• 1986

• 2000

Which of the following are not the features of copra

• Class Action

• Customer satisfaction

• Time Frame

• Special consumer courts

• Social Welfare Law

Explain any one type of consumer exploitation

Which of the following is not the Right of Consumer ?

• Right to safety

• Right to choose

• Right to speak

• Right to be heard

Do stakeholders have both positive and negative impact on a commercial organisation ?

• YES

• NO

Name the two types of Stakeholders

Which of the following are the objectives of marketing

• Creation of Demand

• Market share

• Target Market

• Goodwill

• Standard of living

Examples of Services are :

• Transportation, doctors

• Transportation, Doctors and Consultants

• Ball Pen and bottlle

Name the indivisible part of the capital of the company .