Cuestionario MDG
Professional Development
•16 Qs
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Cuestionario MDG
Quiz
•
Professional Development
•
Professional Development
•
Medium
Manu Hernández
Used 28+ times
FREE Resource
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16 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cliente con préstamo desea modificar su dirección principal
Genera Change Request a aprobar por CrediQ
Genera Change Request a aprobar por Grupo Q
No Genera Change Request y cambio pasa automático
Genera Change Request Rota
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cliente que sólo tiene cuenta corriente desea eliminar un teléfono fijo
Genera Change Request a aprobar por CrediQ
Genera Change Request a aprobar por Grupo Q
Genera Change Request pero la puede aprobar cualquier empresa
No Genera Change Request y cambio pasa automático
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cliente sólo con cuenta corriente desea agregar un nuevo teléfono celular
Genera Change Request a aprobar por Grupo Q
Genera Change Request a aprobar por CrediQ
No genera Change Request y cambio pasa en automático
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cliente con préstamo y cuenta corriente desea modificar su apellido de casada
Genera Change Request a aprobar por CrediQ
Genera Change Request a aprobar por Grupo Q
Genera Change Request a aprobar en Quality Seguros
No genera Change Request y cambio pasa en automático
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Modificación de Nombres, bajas o modificaciones en Documentos de Identidad siempre generarán Change Request Manuales sujetas a aprobación.
Verdadero
Falso
6.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Marque todas las respuestas correctas: Generan siempre Change Request manual
Modificaciones en nombre
Alta de Documentos de Identidad
Baja o Modificación de Direcciones en clientes que tienen sólo cuenta corriente
Baja o Modificación de Documentos de Identidad
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Con MDG será posible ingresar correos de clientes con dominio grupoq.com y crediq.com
Verdadero
Falso
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