Front Office Management

Front Office Management

Professional Development

15 Qs

quiz-placeholder

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Front Office Management

Front Office Management

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Medium

Created by

Hari Krishnan

Used 192+ times

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15 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which among the following is not an international hotel brand ?

Hyatt Group of Hotels

Hilton Group of Hotels

Marriott Group of Hotels

KTDC Group of Hotels

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Room where guests sleep for one or more nights.

room inventory

function room

sleeping room

wake-up call

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A guaranteed reservation...

Holds the room for 24 hrs

Holds the room until the guest arrives

Holds the room til 3pm

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A guaranteed reservation...

Holds the room for 24 hrs

Holds the room until the guest arrives

Holds the room til 3pm

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Predicting the number of guests who will stay at the hotel.

forecasting

guessing

occupancy

sleeping rooms

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The two tasks of particular importance for the front office manager are ____.

check-in and checkout

financial tasks and occupancy

forecasting and scheduling

preparing and selling rooms

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Reservations staff need an up-to-date room inventory because it lets them know the number of rooms available to sell.

True

False

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