1st Examination KD 3.1 KLS XI

The following text is for questions 1 and 3.

Dear Jeannie,

Thanks for sending your letter to our ``Motivation Column`` about how to be successful in a job interview. Herewith, I suggest some point to prepare your interview.

• You have to answer question from an interview politely and comprehensively. You should also prepare some questions because You have a chance to ask him or her questions. You should be ready to bring a small note book. It helps to give the impression that You are very interested in what the interviewer is saying.

• When an interviewer ask question about your weaknesses, You should be honest about weaknesses that will not have a bad impact in the job. You should let the interviewer know about your plans to overcome the weaknesses. It gives impression that You want to learn and grow in your job.

• Preparation is very important so You should practice the interview in advance.

Good luck with your job interview.

Editorial

1. What the text about?

• A. An experience of passing a job interview

• B. An argument why a job interview is important

• C. Some suggestions for success in a job interview

• D. A description about what happens in job interview

• E. A motivation quotation to prepare for a job interview

The following text is for questions 2.

Dear Jeannie,

Thanks for sending your letter to our ``Motivation Column`` about how to be successful in a job interview. Herewith, I suggest some point to prepare your interview.

• You have to answer question from an interview politely and comprehensively. You should also prepare some questions because You have a chance to ask him or her questions. You should be ready to bring a small note book. It helps to give the impression that You are very interested in what the interviewer is saying.

• When an interviewer ask question about your weaknesses, You should be honest about weaknesses that will not have a bad impact in the job. You should let the interviewer know about your plans to overcome the weaknesses. It gives impression that You want to learn and grow in your job.

• Preparation is very important so You should practice the interview in advance.

Good luck with your job interview.

Editorial

2. What true according to the text?

• A. You should tell the interviewer all your weaknesses.

• B. The Interviewer does not have a chance to ask a question.

• C. You have a chance to choose what questions You will answer.

• D. It is not permitted to bring small notebooks into a job interview.

• E. You should tell the interviewer about your strategies to overcome your weaknesses.

The following text is for questions 1 and 3.

Dear Jeannie,

Thanks for sending your letter to our ``Motivation Column`` about how to be successful in a job interview. Herewith, I suggest some point to prepare your interview.

• You have to answer question from an interview politely and comprehensively. You should also prepare some questions because You have a chance to ask him or her questions. You should be ready to bring a small note book. It helps to give the impression that You are very interested in what the interviewer is saying.

• When an interviewer ask question about your weaknesses, You should be honest about weaknesses that will not have a bad impact in the job. You should let the interviewer know about your plans to overcome the weaknesses. It gives impression that You want to learn and grow in your job.

• Preparation is very important so You should practice the interview in advance.

Good luck with your job interview.

Editorial

3. ``…….. You should practice the interview in advance.``

What does the underlined word mean?

• A. Before something happens

• B. In front of something

• C. In a very skillful way

• D. Simultaneously

• E. Like an expert

The following text is for questions 4 and 6.

Dear Mr. Sam,

According to our records, You are late in paying the installments for the last three consecutive months. We are not charging you penalties but we offer the following suggestion.

We understand our customers’ situation. Sometimes our customers find that their financial situation has changed. May I suggest that you see our customer service department to review our different types of accounts and reschedule the payments as soon as possible.

We welcome a chance to discuss your situation with me. We look forward to hear from you soon.

Sincerely yours,

Ben

Customer Relation Manager of GFS Bank

4. What problem does Mr. Sam have?

• A. The bank charged him penalties

• B. Mr. Sam was fired from the bank

• C. Mr. Sam was unable to pay his installment for three months

• D. Mr. Sam was unable to see the customer service of the bank

• E. The bank was almost bankrupted by Mr. Sam’s late payment

The following text is for questions 5.

Dear Mr. Sam,

According to our records, You are late in paying the installments for the last three consecutive months. We are not charging you penalties but we offer the following suggestion.

We understand our customers’ situation. Sometimes our customers find that their financial situation has changed. May I suggest that you see our customer service department to review our different types of accounts and reschedule the payments as soon as possible.

We welcome a chance to discuss your situation with me. We look forward to hear from you soon.

Sincerely yours,

Ben

Customer Relation Manager of GFS Bank

5. What the solution does Ben offer?

• A. Writing a letter of recommendation to the customer service department

• B. Giving a loan to change Mr. Sam financial situation

• C. Rescheduling the payments and reviewing the agreement

• D. Giving financial support

• E. Reviewing the agreement only

The following text is for questions 6.

Dear Mr. Sam,

According to our records, You are late in paying the installments for the last three consecutive months. We are not charging you penalties but we offer the following suggestion.

We understand our customers’ situation. Sometimes our customers find that their financial situation has changed. May I suggest that you see our customer service department to review our different types of accounts and reschedule the payments as soon as possible.

We welcome a chance to discuss your situation with me. We look forward to hear from you soon.

Sincerely yours,

Ben

Customer Relation Manager of GFS Bank

6. `` …….You are late in paying the installments for the last three consecutive months `` (Paragraph 1)

What does the underlined word mean?

• A. Monthly rent

• B. Part payment

• C. Profit interest

• D. Remaining debt

• E. Monthly revenue

The following text is for questions 7.

Dear Mrs. Jennie,

We appreciate your ideas about the money we earned from our fund-raising programme. I myself admit that your ideas are certainly very good. However, the committee has already decided for what purposes the money should be used. If you had proposed your ideas earlier, we would have certainly adopted them. We are happy to let you know that the remaining money (If any)will go to poor families, just as you propose.

We would like to thank you for taking time to think about our community care programme.

Sincerely,

Samuel

Chairman of the Committee

7. What is the purpose of the letter?

• A. To announce activities during a community care programme

• B. To suggest a certain action to the community

• C. To propose a community care programme

• D. To reply negatively to a suggestion

• E. To reply positively to a suggestion

The following text is for questions 8.

Dear Mrs. Jennie,

We appreciate your ideas about the money we earned from our fund-raising programme. I myself admit that your ideas are certainly very good. However, the committee has already decided for what purposes the money should be used. If you had proposed your ideas earlier, we would have certainly adopted them. We are happy to let you know that the remaining money (If any)will go to poor families, just as you propose.

We would like to thank you for taking time to think about our community care programme.

Sincerely,

Samuel

Chairman of the Committee

8. ``………… about the money we earned from our fund-raising programme `` (Paragraph 1)

What does the underlined word mean?

more money

• A. A festival to earn money

• B. An ability to manage money

• C. An event to collect money for a charity

• D. An activity to distribute money to the needs

• E. A programme to motivate people to contribute more money

The following text is for questions 9.

Dear Mrs. Jennie,

We appreciate your ideas about the money we earned from our fund-raising programme. I myself admit that your ideas are certainly very good. However, the committee has already decided for what purposes the money should be used. If you had proposed your ideas earlier, we would have certainly adopted them. We are happy to let you know that the remaining money (If any) will go to poor families, just as you propose.

We would like to thank you for taking time to think about our community care programme.

Sincerely,

Samuel

Chairman of the Committee

9. Why does the chairman of the committee reject Mrs. Jennie`s suggestion?

• A. Because the suggestion does make sense

• B. Because Mrs. Jennie is not part of the committee

• C. Because the committee care is a non-profit programme

• D. Because the committee does not have enough money to follow the suggestion

• E. Because the committee had made its decision before Mrs. Jennie’s come up with her ideas

The following text is for questions 10

Dear Mr. Sam

We appreciate your insightful suggestion regarding our front office staff. I myself have observed how they do their daily jobs, especially when they have to welcome customers. I do agree that their service has deteriorated. We have to improve it soon. We will design a training programme to enhance their sense of hospitality. If the situation does not change, I will take serious action against them.

Please come to my office on Monday morning. Let us discuss this situation further.

Sincerely yours,

Jennie

10. What is the purpose of the text?

A. To refuse a suggestion

B. To warn the front office staff

C. To propose a training programme

D. To receive a suggestion about the front office staff’s service

E. To complain about the service offered by the front office staff

• A. To refuse a suggestion

• B. To warn the front office staff

• C. To propose a training programme

• D. To receive a suggestion about the front office staff’s service

• E. To complain about the service offered by the front office staff