
Training Review
Quiz
•
Other
•
KG
•
Easy
Kaylee Loveless
Used 58+ times
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does PCP stand for ?
Primary Care Physician
Personal Care Provider
Provider Care Provider
Probably Couldnt Pay
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
what does HHW stand for?
Hoosier helping willing
Human Handling Wealth
How hangry welcomes
Hoosier Health Wise
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the age for the HIP?
0-18
18-65
64+
19-64
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
where do you look to file a complaint?
Member Demographic
Auth/Benefits
Complaint/Grievance
FSSA
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How long does Anthem has to respond to complaint?
10 days
7 days
30 days
60 days
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How will a member receive correspondence about their complaint?
phone call
they wont
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What KM document do you use to find more information about Complaints?
Appeals - Medicaid
Complaints and Grievances - Mediciad
Unhappy Members - Medicaid
We dont file complaints
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