Chapter 1 - Intro to Auto Industry

EPA refers to the Emission Protection Agency

• True

• False

ASE certification is mandatory in most states

• True

• False

Most post-secondary schools are two-year programs

• True

• False

Most vehicles in the late 1800s and early 1900s were powered by gasoline

• True

• False

Technical schools programs are typically shorter than post-secondary programs.

• True

• False

Normally, whose job is it to prepare a repair cost estimate for a customer?

• service manager

• parts manager

• master auto technician

• service advisor

To be successful, a parts counter person must possess all the following skills EXCEPT:

• sales skills

• repair skills

• vehicle knowledge

• inventory skills

To be successful, today's auto technician must have ___________?

• a sound understanding of automotive technology

• on-the-job experience

• continuous training in new technology

• all answers are correct

A technician who passes all eight basic ASE automotive certification tests is certified as a(n) _________.

• auto technician

• master auto technician

• service manager

• parts manager

ASE certified technicians must be retested every______ years to remain certified.

• two

• four

• five

• seven