Consumer Education and Protection

(a)   is an organization where consumers can discuss consumer goods or services and their advantages and disadvantages.

_______________ refers to the right to have access to products of varying quality and quantities, prices, size and design, at competitive prices and to choose according to one's requirements.

• Right to safety

• Right to seek redressal

• Right to choose

• Right to be informed

Identify the product for which ISI mark is not given as a standardized mark

• Salt

• Honey

• Custard Powder

• Mineral Water

Identify the problem a consumer faces with regards to inaccurate weights and measures.

• Addition of stones to cereal grains

• shopkeeper charges more than the MRP

• Wrinkle removing cream

• Use of faulty metre rod

Shopkeepers create artificial shortage in the market by hoarding commodities and charge higher price for the product. As a result, the consumer has no option except to buy these products either at a higher price or do without them. Such a situation is called ________________________.

• Unfair price rise

• Black Marketing

• Artificial Inflation

• Demand inflation

What points should be kept in mind as a responsible consumer while purchasing an electric iron.

• Check for the ISI standardized mark

• Take the printed receipt and warranty card

• Both the above

• None of the above

The standardized mark awarded to silver, gold and platinum jewellery which ensures the purity of the metal is (a)  

The number of customers who visit a given space such as a store or a mall at a given period of time is called __________.

• Consumer forum

• Consumer footfall

• Consumer behaviour

• Consumer pattern

Which among the following is not a consumer right?

• Right to safety

• Right to be informed

• Right to choose

• Right to verify

(a)   means addition or removal of any substance from the original products as to change its nature, competition or quality.