Shopping online

We offer a __________ to customers who buy in bulk

• refund

• discount

• delivery

We ask customers who are not fully satisfied to __________ goods within seven days

• discount

• refund

• return

In order to get a full _________ , customers must send back goods in the original packaging

• discount

• refund

• return

Goods will be ____________ within 24 hours of your order

• despatched

• purchased

• exchanged

Goods are kept in our __________ until ready for delivery

• stock

• storage

• warehouse

Products and services offered at a large discount are generally a(n) _________________

• sale

• bargain

• offer

The time when you can change your mind and cancel an order is called...

• cooling off period

• money back

• interest-free credit

• after-sales service

The name, number and expiry date on your credit card are called...

• out of stock

• credit card details

• interest-free credit

• money back guarantee

The way you choose to buy the goods you want is called...

• after-sales service

• cooling off period

• method of payment

• money back guarantee

When you can pay some time after you buy, but at no extra cost is called...

• interest-free credit

• method of payment

• I do not know

• out of stock