Serve The Best

Serve The Best

Professional Development

10 Qs

quiz-placeholder

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Serve The Best

Serve The Best

Assessment

Quiz

Other

Professional Development

Hard

Created by

Fakhita Ristiani

Used 366+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Definisi dari Service adalah:

Be helpful

Be friendly

Be useful

Be yourself

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Quotes : "It's your attitude, not your aptitude that determines your altitude"

Zig Ziglar

Tony Hsieh

Confucius

Mahatma Gandhi

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Yang tidak termasuk Customer Needs adalah :

Ingin dihargai dan dipentingkan

Ingin diterima dan dipahami

Ingin dihormati dan ingin kenyamanan

Ingin dikenal dan ingin diperhatikan

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mindset Kerja : Mindset yang memberdayakan akan menentukan semangat, energi, dan daya juang saat bekerja

Benar

Salah

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Dibawah ini adalah beberapa Mindset kerja yang benar, kecuali :

Kerja Efisien

Kerja Ibadah

Kerja Panggilan

Kerja aktualisasi

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Cara agar lebih produktif dalam bekerja, yaitu :

Integritas & Disiplin

Disiplin & kerja keras

Kerja Keras & Integritas

Kerja Pintar & Efisien

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berikut adalah jenis Customer Service dilihat dari dimensi Prosedural & Personal, kecuali :

The Freezer

The Fabric

The Friendly Zoo

The Customer Focus

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