Resource Management: Chapter 1

The role of the citizen does NOT include

• Using public services

• Voting

• Producing goods

• Paying taxes

Everything offered for sale to the general public makes up the

• Marketplace

• Public service sector

• Business sector

• Economic system

Those who sell directly to consumers are

• Advertisers

• Volunteers

• Retailers

• Workers

Technology affects consumers in all of the following ways EXCEPT

• Providing new ways to shop for products

• Making it easier to buy on impulse

• Making information more accessible

• Reducing available options

An effective consumer might do any of the following EXCEPT

• Track daily finances

• Buy a product on impulse

• Set financial goals

• Use credit cards

A formal letter of complaint should include all EXCEPT

• A positive start

• A clear and concise complaint

• A reasonable solution

• A list of reasons why you are not satisfied

A neutral person who hears both sides of a dispute and makes a decision is called a(n)

• Arbitrator

• Counselor

• Lawyer

• Mediator

Consumer, _________, and citizen are the three major economic roles that most people play.

Child care and auto maintenance are examples of ________ used by consumers.

In economic terms, physical objects that are produced, such as radios, chocolate chip cookies, and magazines are called _________.