Training and Development of Managers

An analysis that is systematic of the training activities a business requires to meet its objectives is called:

• Vestibule training

• Needs assessment

• Obejctive analysis

• Role playing

When an employee trainee learns all the jobs within an organization to give the individual broad experience in different areas of the organization, this process is called:

• Role Playing

• Job enhancement

• Job rotation

• Shadowing

Introducing new employees to the organization their work units and their jobs is usually done through:

• Training

• Orientation

• Vestibule introduction

• human interaction

This technique simulates a realistic situation by requiring the trainee to answer a manager's email and telephone calls

• Simulation

• Vestibule training

• Role Playing

• In-Basket Technique

The best training method for managers is

• Coaching

• Role Playing

• Incident method

• Depends

I feel like our virutal classes are valuable and would like to continue them.

• Some of the time

• Most of the time

• Always

• Never

Which of the following is true about learning organization?

• Discourages learning at the group and organizational levels

• restricts employees from experimenting with products and services

• employees learns from failures and successes

• employees are discouraged from asking questions and admitting mistakes

Continuous learning

• refers to a seamless training that doesn't allow learners to break away from the training

  session

• requires employees to understand the entire work system including the relationships among

  their jobs, their work units, and the company

• uses an instructional design process to ensure training effectiveness

• refers only to off-site training

___________ is linked to strategic goals and objectives and benchmarks its training programs against those of other companies.

• Total Quality Management training

• Continuous learning

• High-leverage training

• Six Sigma training

Which of the following is not a force influencing the workplace and

training?

• new laws regulating allocation of training funds

• economic cycles

• new technology

• high-performance work systems