Listening 101-A-ICEV

Which of the following is NOT a step in the listening process?

• Understanding

• Reflecting

Which type of listening allows the listener to solve problems or persuade the speaker?

• Active listening
• Casual listening

Casual listening requires the listener to pay more attention than active listening. 

• True
• False

When you listen to your favorite musical artist’s new song, you are likely engaging in which type of listening? 

• Active listening
• Casual listening

One poor listening habit is failing to notice __________.

• The speaker's facial expression

• The number and characteristics of other listeners

Casual listening is sometimes called which of the following?

• Passive listening

• Hearing

According to the presentation, which percentage of the information adults receive is gained through listening?

• 90 percent

• 85 percent

A listener should tilt his face away from the speaker and lean against the back of the chair to show interest in the conversation. 

• True
• False

A listener should pick out main points rather than fixating on the details. 

• True
• False

Which of the following is NOT a suggested form of feedback which can convey interest and provide for further clarification and explanation?

• Sharing a similar experience

• Asking a question