Knowledge Management Terms and Technical Requirements

The process of interpreting data and information.

• wisdom

• knowledge

• analysis

• information

The technical requirement of KM which says that technology should be able to handle knowledge of any form, including different subjects, structures and media.

• powerful

• heuristic

• flexible

• collaborative

• none of the above

The capability of expanding as needed by the organization.

• flexibility

• scalability

• extensibility

• none of the above

The technical requirement which states that systems should learn about both its users and the knowledge it possesses as it is used.

• Heuristic

• Suggestive

• Extensible

• Relevant

This occurs when truth is sacrificed in favor of reverence or ritual.

• Artificial ignorance

• Artificial intelligence

This occurs when analysis and the search for truth takes precedence over the creative and human activities of a job.

• Artificial ignorance

• Artificial intelligence

Sometimes physical barriers are necessary for physical safety.

• TRUE

• FALSE

Barriers are not good when they discourage, sharing, creativity, service and other forms of positive business activity.

• TRUE

• FALSE

The captured and cataloged information and knowledge that is made ready for people to use.

• Implicit knowledge

• Explicit knowledge

Sometimes within businesses the term, taxonomy, is used for the classification of knowledge.

• TRUE

• FALSE