BSN MGT Ch. 3 Test

3.1.1 In the past, managers had little authority over the employees in a business.

• True

• False

3.1.2 All leaders tend to share several common characteristics

• True

• False

3.2.2 Leaders can be effective without good human relations skills.

• True

• False

3.1.1 Relationships are important for managers, because they are responsible for getting work done through others

• True

• False

3.2.1 Effective leaders are born with the necessary skills; the skills cannot be learned

• True

• False

3.1.2 One of the most important responsibilities of a manager is to create an atmosphere that encourages employees to do their best work to make the business successful.

• True

• False

3.1.1 Not every manager is currently an effective leader, but leadership skills can be developed

• True

• False

3.1.2 Any manager who is able to get employees to do what he or she wants is a leader

• True

• False

3.1.3 Power is the ability to control behavior.

• True

• False

3.1.3 Both expert and identity power are related to effective leadership characteristics.

• True

• False