Basic Troubleshooting

Is "writing down your steps" an:

• Specific problem

• Just part of the TIPS

You need to write down your steps to:

• Avoid repeating the same mistakes

• Save it for later

• Tell your friends

If you are having trouble with a specific piece of computer hardware the FIRST step is:

• Check the cables.

• Restart the computer

An application is running slowly you will:

• Uninstall the application

• Check for updates

to open the Task Manager you will press:

• CTRL+SHIFT+ESC

• CTRL+DELETE+ESC

• ESC+SHIFT+CTRL

To Restart the computer you will:

• Press and hold the Power button for 5-10 seconds

• Press ESC

• Press and hold the Power button for 20 seconds

If an application is frozen the first thing to do is:

• Close it from the Task Manager.

• Restart the computer

• Check for updates

Once you have try everything, the best option is:

• Restart the computer

• Check for updates

• Take notes