Quizz- contrôle continu-Etapes de la vente
Authored by Olivier Chomat
Other
KG - Professional Development
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20 questions
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1.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
Un argument se construit avec la méthode...
BAC
SAC
MAC
CAP
2.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
Le "SONCAS" est une méthode pour connaître...
Les motivations de vente
Les motivations d'achat
La typologie de l'entreprise
La structure de l'entreprise
3.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
Une résistance à l'achat s'appelle...
Une réfutation
Une objection
Un obstacle
Un désir
4.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
L'empathie veut dire
Se mettre à la place du client
Se formuler à la place du client
Donner un argument
Être sympathique
5.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
Une objection dite "fausse barbe" est une...
Objection fondée et sincère
Objection fondée et non sincère
Objection non fondée et non sincère
Objection non fondée et sincère
6.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
En face-à-face, il est inutile de réfléchir à une phrase d'accroche lors du contact avec le prospect
Vrai
Faux
7.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
La découverte en face-à-face sert à cerner l'acheteur et ne permet pas de découvrir sa personnalité
Vrai
Faux
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