Hospitality MAnagement

Welcoming of guests in a hotel is the work of ..............department

• House keeping

• catering

• front office

Shifting the baggage of the guests to their rooms is the responsibility of .............

• Bell boy

• Bell Captain

• Lobby Manager

Restaurant Manager is responsible for ...............

• laying and clearing the tables

• serving food in the rooms

• overall functioning of the restaurant

Public area supervisor has the duty of ..............

• managing each floor

• cleanliness of lobby and general area

• cleaning and maintaining guest rooms

House keeping department does not require special trained personnel

• True

• False

Name the personnel working under the floor supervisor

....................is responsible for receiving cash and bill payment

The executive chef is also called ................

The work of kitchen steward is to see that the kitchen is clean

• True

• False

Sales and Marketing department are not en essential part of hotel industry

• True

• False