Business Writing 4

The subject of any e mail must be all in capital letters.

• True

• False

When should you use the “reply to all” function?

• Only when all recipients need to receive the reply

• Always

• Never

It's ok to use an exclamation mark (!) in all your e mails.

• True

• False

The use of the ‘Bcc’ field is most appropriate if the recipients have not given permission for their email address to be released.

• True

• False

In an email, your main purpose should be included:

• in the opening paragraph of the email

• in the middle of the email, after an introduction

• as a conclusion at the end of the email

It’s okay to use (HYG, FYA, FYI) in an email with managers.

• True

• False

Kindly be informed _____________ I will be in a meeting.

• to

• about

• that

• regarding

_________ last week's meeting, we have decided to proceed with our plan.

• Regarding

• Regards

• Regarded

• Regard

_________ to the above mentioned subject, please also include the prices in the proposal.

• Refer

• Referred

• Reference

• Refers

The team ------- there during the event.

• to be

• having been

• was

• were