Front Office Services Tool and Equipment

Calculator/Adding Machine

• This is a mechanical unit that you can stored the data/files.

• It is a preprogrammed device used for regular money transactions with drawer for cash .

• This is mechanical or an electronic device that performs calculations or computations.

• This is an input device that read a PIN.

Mail and Key rack

• all of the above.

• This multifunctional rack is used for safekeeping or holding of guests' mails, messages, and room keys.

• This tool is used for holding or keeping guest folios by room number at the front desk.

• The furniture is placed at a hotel's entrance for checking in or out.

This system displays the status of rooms using color codes.

It is a preprogrammed device used for regular money transactions with drawer for cash.

• Front desk counter

• Cash register

• Calculator/adding machine

• Room rack

This device sends and receives printed pages or graphics over telephone through electronic signals.

• fax machine

• printer

• scanner

• telephone

This stand-alone device is linked to a computer used for printing texts or pictures.

• Adding machine

• Fax machine

• Card reader

• Printer

This sheets displays the billing statement of a guest.

• Folio

• Reservation record

• Receipt

• Color-coded chart

This furniture is placed at a hotel's entrance for checking in or out.

• Front desk counter

• Mail and key rack

• computer

• room rack

This equipment is commonly used for storing and processing data.

• Adding machine

• Card reader

• Cash register

• computer

At this phase, guest settles his/her account for checking out.

• Arrival stage

• Departure stage

• Pre-arrival stage

• Occupancy stage