LE-200 1-1

_______________ is the creation and sending of information, thoughts, and feelings from one person to another.

• Feedback

• Communication

• Exchange

All communication requires a _______ and a ________.

• sender; listener

• sender; receiver

• speaker; receiver

How can you ensure positive feedback from your receivers?

• Encode your message

• Use communication cues

• Be clear and specific

If your coach uses a hand signal to send you a message during the game, which step of the communication process is she using?

• Encoding

• Channeling

• Decoding

Which step of the communication process are you using when you read a text message?

• Encoding

• Channeling

• Decoding

Which of the following is an example of a communication cue that a teacher may see during his lecture?

• Fiddling with your hair

• Yawning

• All of the above

Which of the following is an example of internal noise?

• Siren

• Phone Ringing

• Worrying

What type of message is the following “Can you help me study tomorrow”?

• Information-only

• Action-and-information

• Request for Information

Which of the following is an effective action-and-information message?

• Do you have a car?

• Can you give me a ride home?

• Can you give me a ride home at 4:30 today?

Which method of eliminating noise focuses on ensuring your receiver understands what he or she is supposed to do and know?

• Use concrete words

• Use simple words

• 
  

  Know the purpose of your message