Letter of complaint

This is an example of a

• letter of apology

• letter of complaint

• essay

• article

"Dear Mr.Smith" corresponds to:

• body of the letter

• introduction

• solution

• greeting

How many parts does a letter of complaint have?

• 3

• 2

• 4

• 5

What language do we use in a complaint letter?

• Formal

• Informal

• Ghetto

why someone would write a letter of complaint?

• To present a problem

• To introduce yourself

• To present a problem and a solution

• To recommend someone

What does a complaint letter include?

• An opening

• A solution

• A problem or many problems

• All of the above

Choose True or False: is this a complaint letter?

• True

• False

Recognize the persuasive technique: "annoyed, upset, disgusted, outraged, devastated"

• Negotiating

• Powerful vocabulary

• Warning

Tags

CCSS.RI. 9-10.8

CCSS.RI.11-12.5

CCSS.RI.11-12.8

CCSS.RI.8.5

CCSS.RI.9-10.5

"Dear Ms.+ surname" is an example of

• body

• final remarks

• introduction

• greeting

"I am writing with regard to" is part of:

• introduction

• greeting

• final remarks

• body

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5