Quiz Customer Loyalty
Authored by Marheni Saputri
Social Studies
5th Grade
Used 23+ times
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10 questions
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1.
OPEN ENDED QUESTION
1 min • Ungraded
What is Value?
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2.
OPEN ENDED QUESTION
1 min • Ungraded
What is Satisfaction?
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3.
OPEN ENDED QUESTION
1 min • Ungraded
What is Loyalty?
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4.
OPEN ENDED QUESTION
1 min • Ungraded
What is relation between Satisfaction, Expectation and Performance?
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5.
OPEN ENDED QUESTION
1 min • Ungraded
Why in Holistic Marketing, Customers are in the top of reverse Pyramid?
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6.
OPEN ENDED QUESTION
1 min • Ungraded
Name 3 types of measurement Instrument!
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7.
OPEN ENDED QUESTION
1 min • Ungraded
Name 3 types of Total Customer Benefit.
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