Organizational Behavior Chapter 1

The study of individual behavior and group dynamics in organizational settings describes the content of study in:

• Organization Theory
• Organization Design
• Organizational Behavior
• Organizational Development

Which organizational variable(s) is(are) important to the study of group dynamics?

• organization structure
• role conflict and ambiguity
• job task
• heirarchy of authority

The description of an organization as more like a snake pit, with daily conflict, distress, and struggle, would come from which level within the organization?

• group level
• organizational level
• individual level
• department level

All of the following are internal behavioral processes except:

• cognition
• perceiving
• judging
• leading

When Mary's manager states, "Mary is an outstanding employee because she is paid extremely well," the manager is using which perspective for Mary's behavior?

• internal
• external
• interactive
• cultural

When a manager states, "Mary is an outstanding employee because she has a high need for achievement," the manager is using which explanation for Mary's behavior?

• internal
• external
• interactive
• cultural

The science of human behavior and individual differences is:

• anthropology
• sociology
• engineering
• psychology

The specific setting within which organizational behavior is enacted would be called the:

• situation
• external environment
• organizational context
• group

global competition politics quality process management

• global competition
• politics
• quality
• process management

Success in international competition requires organizations to be responsive to:

• changes in demography
• changes in the marketplace, ethnic, religious and gender diversity
• changes in information technology
• changes in wage structure