O2C

Which of the following makes up O2C?

• Receivable Management

• Order Management

• Receivable Management & Order Management

• None of the above

Which of the following teams is responsible for creating the customer Master Record?

• Credit Management

• Order Management

• Master Data Management

• Contract Management

Which of the following is a function of the collections team?

• Create customers accounts in the ERP

• Collect money from the customers for their respective receivables

• Write of Bad debt

• All the above

Credit risk can be defined as the risk of financial loss resulting form the failure of the debtor to honor part or all of its obligations to pay the creditors invoices as they become due . Is this true or false?

• True

• False

Which of the following is the document that the customer is asked to sign upon receipt of goods delivered?

• Proof of delivery

• Sales Order

• Goods Receipt Notes

• Return Material Authorization

What is Dunning Letter?

• It is a document acknowledging costs and expenses

• It is a document sent to a customer for credit denied.

• It is a document or letter that states Overdue payment

• None of the Options are correct

When is a sales order prepared?

• Before a PO is Received from the customer

• Before a PO is Received from the Vendor

• After a PO is Received from the customer

• After the Invoice is sent to the customer.

The Sales team is from which part of O2C?

• Order Management

• Receivable Management

• Order Management & Receivable Management

What does the Order processing team do?

• Receive customer orders

• Validate orders

• Create Sales Orders

• All the above

Which of the following is Order Management a Part off?

• Downstream Process of the O2C cycle

• Upstream Process of the O2C cycle

• All the above